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Request support
Please note that we are only available to provide technical support to customers from within the UK and Ireland. Support queries are typically answered within 3 hours during normal office hours (9am - 5pm, Monday - Friday).
In the meantime, links to free support resources are also available here.
PLEASE NOTE: Whilst we are always happy to give advice
on Internet connectivity, we do not offer a 'build your network
for you for free' over the phone or via email! Please remember that
in order that we can give you a good support service whilst still
offering the competitive pricing, we cannot train you on fundamental
networking issues as part of the package.
We always recommend that you download a demo of the software you
are interested in prior to purchasing it. This will allow you to
ensure that:-
- it does what you require
- you are able to correctly install and configure it
- it is fully compatible with the systems you are running
We cannot offer refunds on software purchases and so you MUST
ensure the product is what you want by making full use of the 30
day trial these software packages offer.
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